01 — Information We Collect

We may collect personal information that you voluntarily provide when you:

• Create an account

• Place an order

• Contact our customer support

• Subscribe to our newsletter

This information may include:

• Full name

• Email address

• Phone number

• Billing address

• Shipping address

• Order details

We may also automatically collect technical information such as your IP address, browser type, device information, operating system, and website usage data.

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02 — How We Use Your Information

We use your information to operate and improve our services, including to:

• Process and fulfill your orders

• Communicate with you regarding your purchases

• Respond to customer inquiries

• Improve our website and user experience

• Detect and prevent fraud

• Comply with legal obligations

If you subscribe to our newsletter, we may also send you promotional emails and product updates. You may unsubscribe at any time.

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03 — Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

• Remember your preferences

• Maintain shopping cart functionality

• Improve website performance

• Understand how visitors use our website

You may disable cookies through your browser settings, although certain features of the website may not function properly.

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04 — Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers only when necessary to operate our business, including:

• Stripe (secure payment processing)

• Shipping providers

• Website hosting services

Payment information submitted during checkout is processed directly by Stripe. REDVEIL does not store your complete payment card information.

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05 — Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.

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06 — Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders

• Provide customer support

• Comply with legal and regulatory obligations

• Resolve disputes

• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where appropriate.

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07 — Your Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw your consent

• Request a copy of your personal information

To exercise these rights, please contact us using the information below.

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08 — Third-Party Links

Our website may contain links to third-party websites.

REDVEIL is not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.

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09 — Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

Any updates will be posted on this page with the revised “Last Updated” date.

Your continued use of our website after any changes have been published constitutes acceptance of the updated Privacy Policy.

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10 — Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

REDVEIL

Email: hello@redveil.store

Website: www.redveil.store

Last Updated

July 2026